Be responsible for the center's regulatory compliance, including hazmat regulations and documentation.Ensure the center is qualified to meet the requirements of our OE/ Insurer and I-CAR partners.Monitor the performance of each teammate and provide coaching through timely and specific feedback.Ensure DRP accounts are managed properly and update any changes or reviews are communicated to Regional staff.Monitor current financial performance metrics and review previous month's financial metrics to identify opportunities and trends.Periodically, review estimates to ensure accuracy and compliance with Company and Client guidelines.Responsible for overall team engagement, including effectively leading team engagement meetings and communicating center scoreboard.Ensure that every associate follows all Caliber standards, policies and procedures.Supervise the sales, overall production and administration of the center.Demonstrate a great ability to lead, develop, and inspire others to achieve success.Monitor the performance of all Center staff and provide leadership and coaching as well as ensure that all employees have the required training for their position Recruit, recognize and retain talented teammates.Forecast goals and objectives for the Center and strive to meet them.You're excited about this opportunity because you will. Maintaining company goals and standards for performance, growth and world class customer service. Responsible for the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production and administration. We are looking for individuals that have a desire to Do the Right Thing and thrive in a purpose-driven, team-driven culture that supports you to reach your full potential. At Caliber, our Purpose is Restoring the Rhythm of Your Life®.
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